Desktop vs. iPad

chadstathamchadstatham Member Posts: 10

We are new and waiting for our CC processor's approval. Please comment on the differences or preferences between Lightspeed Windows Desktop vs. iPad? Thanks!

1 comment

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 788 moderator

    Hey @chadstatham ,

    As a tech support rep, I personally prefer the desktop setup. It's easier for us to assist troubleshooting and it's also more efficient from a merchant perspective

    The iPad app has been programmed to operate basic sales/refunds. If you take part of processing (on a frequent basis) exchanges, layaways, special orders, workorders, etc need to go through the "manager" side of the app, which is essentially the full desktop version.

    Otherwise, the equipment you purchase is specific to either desktop or iPad. You can view the supported hardware page to get the details of those.

    The rest is up to you!


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.

    All the best!


    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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