Lock a PC to a register/store

BenVBenV Member Posts: 14

There needs to be a way to lock a PC to a particular register and store and it should be possible to restrict who can change that temporarily. Could settings be added to Hub to specify the register and store?

3 comments

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 515 moderator

    Hey @BenV ,


    Currently, this is only available if you use an iPad setup by selecting the register your iPad is on. By doing so, you'd make it so another iPad could no longer select the register in question if they try to log in elsewhere.


    When you're on a PC/Mac setup, since you're accessing Lightspeed through a web browser, it's important to know that if you are to log in using the same ID/password for each register/computer in store, this could cause the register to switch about since it follows your login credential from register to register.


    We'll absolutely take your feedback regarding being able to restrict who can make modifications to this via the employee roles! Thank you for taking the time!

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • BenVBenV Member Posts: 14

    We do use a different login for each register but we still have problems with employees accidentally selecting the wrong register. Why is this ability available for iPads but not PCs? It seems like it would be a relatively simple thing to add to Hub.

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 515 moderator

    Hey @BenV ,


    There was a functionality that exists and still appears today (in case you see the Lock this device to Register checkbox) but we later found out it was the cause of some bugs so we no longer suggest using it. We are constantly working on things like those to either fix or make better.


    Also part of why I took your feedback! Just in case!

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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