Online ordering -> receipts/order printing
We are building an API link for our mutual client so that products can be sold online via the website.
We have a test environment, and some regular contact with account managers of Lightspeed. However, they could not answer the questions we still have. That's why we need your help.
Here is also some background / context.
Our client has 17 locations where your POS systems are already in use. At any given location there is often a cash register system in the store, one in the restaurant, one in the snack bar, etc.
We use Lightspeed Restaurant. So this API is relevant: https://developers.lightspeedhq.com/resto-api/introduction/gettingstarted/
So; for each location there will be an online endpoint that we communicate with (with the respective oauth client identifier). However, what is still unclear to us is how we indicate for which POS system (& receipt printer so it seems to me?) the order is.
This should of course end up in the right place so that the kitchen can start preparing (in this case) the sandwiches.
Looking at the ordering API we can't see anything that would take care of this? Are we misinterpreting the functionality? Could you help us out a little here?
Then a second question that we have asked the account manager(s) several times but have not received a clear answer to.
May we assume that:
- Each location has its own online database (we known this for a fact)
- All these locations have the same endpoint, but identification is handled through the clientid/consumer key. IE. the correct id will ensure the orders are routed to the right POSes (as mentioned in the documentation).
Many thanks in advance.