Mapping for Purchase Orders

Hello,

I am trying to set up mapping from Lightspeed Retail to Quickbooks Desktop. I'm still working on the accounts etc. but for some reason the Vendors under the Purchase Orders tab is blank. I have Vendors in Lightspeed set up but they aren't generating. How do I get these to populate?


Thanks,

Abby

2 comments

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 592 moderator

    Hey @Abby_collectedliving ,

    For better assistance, since we'd need to see into your account, it would be best if you contacted our support team over the phone, chat or email whenever it's convenient for you.

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • Abby_collectedlivingAbby_collectedliving Member Posts: 2

    I spoke to support and I'm still having issues getting the PO's to post to Quickbooks Desktop. I have all the mapping done correctly (I think) and I even "finished" the PO (although the inventory has not been checked in yet) but there just seems to be a link missing between Lightspeed Accounting and QB Desktop. If there is anyone that can help with this I would really appreciate it.

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