Making Address Field Searchable

JhadleyJhadley Member Posts: 2

Since our business does a lot of service work and sells equipment to customers, it would be beneficial for us to be able to search for an address when looking up a customer. We sell equipment that we hold a warranty on, the property is sold but the warranty stays with the property. The new owner of the property comes in and needs something related but does not have the old property owner's name. We need to search for the address and attach the new property owner to the address.

Is there a viable reason as to why this field is not searchable?


  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey @Jhadley ,

    To be sure that I have this correct, you said you wanted to request being able to make a search using an address field in Work orders?


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.

    All the best!


    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • kwbraggkwbragg Member Posts: 3

    I have the same question. We service many homes that change ownership but the product remains with the homes. We need to be able to search by address as well in the Customer list. Odd that we cant.

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