Information changing in Lightspeed

garygary Member Posts: 10

Vendors are changing randomly on products from time to time.

Cashier enters PIN to make a sale but when the receipt prints it has a different cashier's name on the receipt. This happens often at one location and once in a while at the other location.

Cashier is on register one and then it changes to register two.

Cashier closes out the drawer and prints the cash drawer closing receipt, but the last customer receipt is printed. This happens often at one location and once in a while at the other location.

1 comment

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hi @gary

    I highly recommend to note down sale numbers that have been impacted and reach out to our support team so we can investgiate this first-hand.

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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