Worldpay MX-915 terminals intermittently (and annoyingly) slow
Okay -- I know this might be outside the scope of this group (so I don't need a lecture), but I have three MX-915 Verifone terminals and use Worldpay for CC transactions. Over the past month (since the holidays), we have experienced intermittent delays in processing. Sometimes the processing takes place with no problem . . . and the next transaction is exceedingly slow. This happens on every terminal. I have rebooted our routers, cleared our switch caches, etc. etc. etc. We run Windows 10 HP boxes with hard wired Ethernet connection to a redundant fail-over router and use two ISPs. Connectivity and response time on websites (including LightSpeed) is phenomenally fast. It's not a connectivity or IS-related problem.
Any ideas? Are others using Worldpay seeing this?