Can't view Content Templates

VinceVince Member Posts: 2
Hey There,
We are unable to view the Preview for any Content Templates ( Mails, Invoice, etc... ).
Has anybody ever experienced this? I tried multiple browsers but it doesn't seem to change anything. 
It keeps telling me the preview is beeing loaded. The Templates do work but we can't really change them since we don't see previews.

Any ideas? :smile:  


  • JoeyJoey Administrator, Moderator, Lightspeed Staff Posts: 277 moderator
    There is an issue currently where the preview doesn't load and shows a blank page. This is only when no changes are made, once a change is made it should load the preview.
    I will create a support ticket so we can track the issue and further investigate if necessary.
    eCom Support Team
    Lightspeed HQ
  • VinceVince Member Posts: 2
    Hey @Joey,
    Thanks for the answer. Haven't had the time to look into this for a couple of days.
    Unfortunately even if changes are made it doesn't show the preview. :(
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