Feature Requests?

hansning · June 2018

This forum could be so useful! You guys should onboard this by default.

I have a few feature requests:

I would like to use the kitchen menu on a small screen like an iPhone. We're a cafe, so many orders are small and easy.
Would like to see the inventory management a bit more streamlined. Here's a mockup.

Image: https://us.v-cdn.net/6025193/uploads/editor/f6/xkq83v80djyo.jpg

Yorick · June 2018

Hello,

Thank you for the feedback!

1. I'm not sure what you mean by "kitchen menu". We have different apps:
- Self-order menu https://resto-support.lightspeedhq.com/hc/en-us/articles/227072088-About-Self-Order-Menu
- Kitchen display https://resto-support.lightspeedhq.com/hc/en-us/articles/227137987-About-Lightspeed-Kitchen
- Customer facing display https://resto-support.lightspeedhq.com/hc/en-us/articles/115001010114-About-Customer-Facing-Display
And finally the Lightspeed Restaurant app is already compatible with the iPhone.

2. I actually found the feature request you submitted to support about this! Our Product team regularly review requests and decide if and when it could eventually be implemented. We will keep you updated on your existing ticket.

Thank you.

JasonN · January 12

I would like to see timed events apply to Modifiers and Discounts. We regularly run repeating features, and would rather not have them as separate items, or do the amount of work required to set this up when it could be much simpler.

For example: we offer additional shots at half price every Monday (we are a coffee shop

It would be great to have the modifier (add shot) discounted on Mondays or be able to change the modifier group for just Mondays.

JasonN · January 12

Similarly, being able to route items based on Modifier. For example we offer Sandwiches cold or grilled. They only need to be sent to the KDS if they are to be grilled. I would rather not have separate items for grilled or cold, for reporting purposes and would like to have just the grilled sandwiches sent to the kitchen.

Thanks!

Catherine · January 14

Hi Jason,

Both of these requests will have to be feature requests.

1. Our developers are currently working on a feature to have the timed events be applied to modifier prices as well.

2. I created a separate feature request ticket to be able to assign individual products or modifiers instead of categories to printer templates so you have the option to send only the grilled sandwich to the kitchen without having to create 2 different products and have them linked to 2 different categories.

As always, as it depends on many factors, there is no guarantee if or when it would become available as a feature, but you can check our release notes page now and then to see if your feature is among them. See the link below.

https://www.lightspeedhq.com/release-notes/restaurant/

**For future reference, if you have questions or need technical assistance, instead of using this fiplease call our 24/7 phone support line directly or send us an email at [email protected] We have amazing agents on the phone line and email tickets are usually answered within the first 24 hours.

Warm regards,

Catherine Desgroseilliers
Lightspeed Support

Visit our Help Center
Toll-free: 866-932-1801 | Montréal 514-907-1801
Australia: +61-2-8488-3146 | United Kingdom +44-20-3695-9599

Catherine · January 17

Hi Jason,

Both of these requests will have to be feature requests.

1. Our developers are currently working on a feature to have the timed events be applied to modifier prices as well.

2. I created a separate feature request ticket to be able to assign individual products or modifiers instead of categories to printer templates so you have the option to send only the grilled sandwich to the kitchen without having to create 2 different products and have them linked to 2 different categories.

As always, as it depends on many factors, there is no guarantee if or when it would become available as a feature, but you can check our release notes page now and then to see if your feature is among them. See the link below.

https://www.lightspeedhq.com/release-notes/restaurant/

**For future reference, if you have questions or need technical assistance, instead of using this forum please call our 24/7 phone support line directly or send us an email at [email protected] We have amazing agents on the phone line and email tickets are usually answered within the first 24 hours.

Catherine · January 17

Hi Jason,

Both of these requests will have to be feature requests.

1. Our developers are currently working on a feature to have the timed events be applied to modifier prices as well.

2. I created a separate feature request ticket to be able to assign individual products or modifiers instead of categories to printer templates so you have the option to send only the grilled sandwich to the kitchen without having to create 2 different products and have them linked to 2 different categories.

As always, as it depends on many factors, there is no guarantee if or when it would become available as a feature, but you can check our release notes page now and then to see if your feature is among them. See the link below.

https://www.lightspeedhq.com/release-notes/restaurant/

**For future reference, if you have questions or need technical assistance, instead of using this forum please call our 24/7 phone support line directly or send us an email at [email protected] We have amazing agents on the phone line and email tickets are usually answered within the first 24 hours.

Feature Requests?

6 comments