403 errors

klaviyoklaviyo Posts: 2Member

I am getting 403 errors for 1 account when they have accepted correct permissions.

It only appears for this one account on this endpoint.


Is there anything that can be done here?

Pulling customers works fine.


  • Adrian SamuelAdrian Samuel Posts: 425Moderator, Lightspeed Staff moderator

    Hey @klaviyo,

    It's a stab in the dark without seeing more of your setup, but try using

    https://api.lightspeedapp.com as the domain since that's what we're aiming to support moving forward!

    If that doesn't work could you send me the payload that works, and the ones that doesn't?

  • klaviyoklaviyo Posts: 2Member
    edited April 25

    Did something recently change to these endpoints. If I change these can I expect the payload to be the same, or do I need to do a full update. https://cloud.merchantos.com/oauth/authorize.php


    I cant put too many urls in here or my ip get blocked. really annoying web form.

  • Alex LugoAlex Lugo Posts: 123Administrator, Lightspeed Staff moderator

    Hello @klaviyo,

    You need me make sure that the user whom granted access to the integration has access to the endpoint.

    Settings > Employee Roles

    Alex Lugo
    API Support Specialist
    Lightspeed HQ
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