Dymo Label Printer

LouiseJLouiseJ Member Posts: 1

Anyone using the dymo label printer with lightspeed?

4 comments

  • culturedclothsculturedcloths Member Posts: 1

    Is this an option? If not, it needs to be added - Zebra drops the connection on my imac constantly - wont connect - browser print issues..

  • roberto_panseraroberto_pansera Moderator, Lightspeed Staff Posts: 43 moderator

    Hey @culturedcloths ,

    I opened a ticket on support to check what is happening with your printer.


    Regards,

    Roberto

  • roberto_panseraroberto_pansera Moderator, Lightspeed Staff Posts: 43 moderator

    Hey!


    Although the DYMO label printer is not supported, doesn't mean that will not work. You will need to customize the print template to fit the label size you are using on the DYMO. The support teams will not be able to help you with this task. If you need to customize the template, you can check these links below.


    Regards,

    Roberto

  • gregaricangregarican Member Posts: 336 

    We too have run into sporadic Lightspeed POS connectivity issues between the iPads and the Bluetooth receipt printers. Usually this is due to the equipment being left powered on for extended periods of time.


    As a rule now, we have operators power off everything at the end of the day. Then power everything back on the start of the next day. Even then, if things are left idle for awhile there can be connectivity loss. The fix for that seems to be power cycling the Bluetooth receipt printer again.


    When it comes to the Zebra ZD410 label printer for the product tags, we have these connected via USB to a PC workstation. There are cases where the Zebra BrowserPrint program "forgets" (for lack of a better term) the default device, the accepted hosts, etc. So the operator has to go back in really set things up from scratch so things are connected again. Accepting the localhost connection through a web browser and whatnot.

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