The title is pretty self explanatory: LET CUSTOMER ENTER THEIR OWN PHONE NUMBER ON CFD
Does this post need more explanation???
I have 2 tablets, the one the sales person uses and the one where the customer confirms their order and adds tip.
on the Customer Facing Display I need the customer to enter their own phone number so that we can eliminate the need for a third party loyalty program and stick with Lightspeed's.
A concerned customer.
We use this ALL the time. The fact that is has been removed is a major problem in my book. Lightspeed claims it's due to performance issues, but that can't be the case, it's been capable of doing this for years.
As you may know, emails sent from the Email Tab on a Purchase Order are sent by and From a lightspeed based email address.
A reply-to is set to our company email.
Once in a while our vendor would find a purchase order in their spam folder, it wasn't a big deal.
Now, most of our vendors are finding our purchase order emails in their spam folder.
We must have another option...
I would suggest you set up a way for us to create DNS records for your mailing servers, that way you can send mail FROM our domain/email address and rely on our own domain reputation... Not your own which is shared and easily abused I'm sure.
As a paying customer with 5 locations on lightspeed I expect someone to reply to this who works at Lightspeed. This spam issue is hurting our business.
So I've noticed lots of problems but most have no answers or anything, except people agree there is a problem with a feature.
In the case that you just entered a duplicate purchase order (due to the inability to search for reference numbers in the PO section) and you received duplicate inventory - please add a feature to reverse or delete that duplicate PO and reverse, or pull out, the duplicate inventory that was received by mistake. Doing a vendor refund is way too time consuming for large PO's.
You took a beautiful simple item and complicated it. I used to be able to print a list of outstanding gift cards complete with gift card number, customer name and amount remaining. Now, in order to have the same list I have to print out the active list and click on each customer number in order to see the name attached and hand write it on my list. Or to find a balance remaining on a gift card (keep in mind a customer may have more than one!) I have to search the customer, look through the sales to her, copy a gift card number, return to the gift card list and paste the gift card number in search and finally see the balance. Seriously? Who's make work project was this?
Also, not attaching a customer name to a gift card is ridiculous. What if that card is lost? How will you honor your customers card when they come in and say they lost it? Oh well? Too bad for you? I was told this was so they could be given as gifts. Yes, that what a gift card is. And they can be given as a gift even with a name attached. In fact, I generally attach the name of the recipient.